The GP Patient Survey
Some patients registered at the surgery will soon receive a questionnaire about their experiences of local health services.
The survey covers issues such as access to services and satisfaction with treatment.
If you receive a survey please fill it in and return it as soon as possible.
It is really important that your views are heard.
Your response will help improve services we provide for our patients.
For further details and information in other languages please click the following link:
Changes to Repeat prescriptions.
Bradford Clinical Commissioning Groups have asked GPs to implement a new scheme meaning that pharmacies will no longer be able to order prescriptions on behalf of patients. Patients will now need to order prescriptions direct from the surgery.
There are several ways of ordering:
- Online via the website. You can download the systmonline app to your smartphone or tablet.
- Handing in the order slip (that is attached to your prescription) to reception.
- request by letter to the surgery.
Patient must now start ordering their own prescriptions when they have 7 days of medication left.
the surgery aim to process your prescription request in 2 days. there may be circumstances where this may not be possible.
Why is this happening?
Under the old system many patients built up a stock of unused medication. This new system aims to be safer so GPs can closely monitor and discuss which medicines patient actually need. This improves your safety and gives you better control of your medicines.
The CCG will hopefully save money by reducing wasted medication which can then be spent on the healthcare of Bradfords residents.
Queries or concerns?
Any concerns or complaints should be raised with Bradford CCG's patient support line. Information about the patient support line can be found on the CCG's websites, you can also call 01274 237562 or email BradfordCCGspatientsupport@bradford.nhs.uk
If you get regular prescriptions and use the same chemist we can now send them electronically to the chemist (EPS). This is quicker and more reliable and saves you or the chemist having to pick them up from the surgery.
Please ask at your chemist for more details.
From Tuesday 3rd January telephone requests for repeat medication will only be available between 09.30am and 11.30pm Monday to Friday.
A dedicated prescription clerk will process all telephone requests which should improve patient experience.
Please accept our apology if this is in any way inconvenient.
Buttershaw Lane – 01274 676318
Park Road – 01274 227576
Parklands Practice Health Champions are starting a Ukelele band. We meet at Park Road Surgery every 1st and 3rd Tuesday every month 1-2pm.
Friends And Family Test
How likely are you to recommend this practice to your friends and family if they needed similar care or treatment?
PLEASE LET US KNOW...............
Patient online services
From 1st April 2014 patients are now able to access their medical record via our SystmOnline service. Along with record viewing patients are able to book/cancel appointments and order their regular medication.
If you would like register for online services please contact the reception team at the surgery.
How information about you
helps us to provide better care
Confidential information from your medical records can be
used by the NHS to improve the services offered so we
can provide the best possible care for everyone.
This information along with your postcode and NHS number
but not your name, are sent to a secure system where
it can be linked with other health information.
This allows those planning NHS services or carrying out
medical research to use information from different parts
of the NHS in a way which does not identify you.
You have a choice. If you are happy for your information
to be used in this way you do not have to do anything.
If you have any concerns or wish to prevent this from
happening, please speak to practice staff or ask at
reception for a copy of the leaflet “How information
about you helps us to provide better care”.
More information can be found here
© Crown copyright 2013
For further information see care.data programme tab under further information
Care.data opt out form
Bradford Districts Clinical Commissioning Group
Bradford Districts Clinical Commissioning Group (CCG) is made up of GP practices who have taken over some of the responsibilities of primary care trusts (PCTs) from April 2013. The CCG will ensure that clinical people like GPs and nurses are more involved in deciding what services should be provided for local people. Bradford Districts CCG serves a population of 330,115
· Tackling health inequalities through prevention, integration and partnerships.
· Improving patient safety and the patient experience.
· Transforming urgent care.
· Improving outcomes of people with long term conditions.
· Transforming mental health and community services.
· Improving primary care quality and ensuring genuine engagement.
For more information go to www.bradforddistrictsccg.nhs.uk
Parklands patients will not notice any changes to front line services.
Patients who have a dental emergency but do not have access to a dentist should contact NHS 111.
(Site updated 09/02/2017)