аЯрЁБс > ўџ ( * ўџџџ ' џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџьЅС @ №П ! bjbjюFюF 2 , , ! џџ џџ џџ 2 2 2 2 2 2 2 F Њ Њ Њ Њ О F F 2 о о о о о о о о Х Ч Ч Ч Ч Ч Ч $ x R Ъ z ы 2 о о о о о ы 2 2 о о о о о о 2 о 2 о Х о о Х о о V Б @ 2 2 u о в аЧЅг0Ь Њ о ё Х 0 F § x D о D u F F 2 2 2 2 D 2 u P о о о о ы ы F F d Њ о F F Њ Parklands Medical Practice Patient Participation Group (PPG) Coffee Morning 22/06/11 10.00am-12.00pm Present: RH, JD, CD, KJ Helena Danielczuk (Sharing Voices Bradford) Ian Taylor Lindsay Wells (HV Team) Coffee morning arranged to afford Polish speaking patients the opportunity to gain an understanding of how to access basic NHS services through their GP. Helena, from the Charity Sharing Voices Bradford, attended to help interpret and to promote what services are available outside of the NHS. 4 members of the PPG attended to represent patient experience. Refreshments provided by the practice. Generally the morning was poorly attended but advice was shared with 4 patients. 1 assisted registration and explanation of basic appts system and prescription service offered. 2 attenders after the event - offered basic advice on appts (in particular nurse appts) 1 Newly registered mum attended with 3/12 baby. Baby needed imms appts. Addressed by Lindsay who was able to explain full services offered by HV Team. Mum delighted! 7 = > @ N O W X g h i s ~ ясаТасЎЎЎraPaB h ч CJ OJ QJ ^J aJ h ч h ч CJ OJ QJ ^J aJ h ч 5CJ OJ QJ \^J aJ &hv h ч 5CJ$ OJ QJ \^J aJ$ &h ч h ч 5CJ8 OJ QJ \^J aJ8 &hv h"vћ 5CJ0 OJ QJ \^J aJ0 &hv h ч 5CJ0 OJ QJ \^J aJ0 h'0> CJ, OJ QJ ^J aJ, h"vћ hDЌ CJ, OJ QJ ^J aJ, hDЌ CJ OJ QJ ^J aJ h"vћ hDЌ CJ4 OJ QJ ^J aJ4 > ? @ O X h i А Н е ж p ќ = d e Ж З s t ї ї ї ї ђ ъ ъ ъ ъ х х х и х х х х х х х х х х х х аа^а`аgd ч gd ч $a$gd ч gdDЌ $a$gdDЌ ! ў r s ! ьоаоаоП h ч h ч CJ OJ QJ ^J aJ hv CJ OJ QJ ^J aJ h ч CJ OJ QJ ^J aJ &h ч h ч 6CJ OJ QJ ]^J aJ ! њ њ gd ч 0 1hP Аа/ Ар=!А"А# $ %А АФАФФ @ @ёџ @ N o r m a l CJ _HaJ mH sH tH D A@ђџЁ D D e f a u l t P a r a g r a p h F o n t R i ѓџГ R T a b l e N o r m a l і 4ж l 4ж aі ( k@єџС ( N o L i s t ! џџџџ > ? @ O X h i А Н е ж p ќ = d e Ж З s t # \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 \>0 ! ! ! 9рІ:oџџџџџџџџџ Qb,икФ!џџџџџџџџџ 5mf\Ю& џџџџџџџџџ h аўЦ а^а`ўOJ QJ ^J o( З№ h ўЦ ^ `ўOJ QJ ^J o( o h pўЦ p^p`ўOJ QJ ^J o( Ї№ h @ўЦ @^@`ўOJ QJ ^J o( З№ h ўЦ ^`ўOJ QJ ^J o( o h рўЦ р^р`ўOJ QJ ^J o( Ї№ h АўЦ А^А`ўOJ QJ ^J o( З№ h ўЦ ^`ўOJ QJ ^J o( o h PўЦ P^P`ўOJ QJ ^J o( Ї№ h аўЦ а^а`ўOJ QJ ^J o( З№ h ўЦ ^ `ўOJ QJ ^J o( o h pўЦ p^p`ўOJ QJ ^J o( Ї№ h @ўЦ @^@`ўOJ QJ ^J o( З№ h ўЦ ^`ўOJ QJ ^J o( o h рўЦ р^р`ўOJ QJ ^J o( Ї№ h АўЦ А^А`ўOJ QJ ^J o( З№ h ўЦ ^`ўOJ QJ ^J o( o h PўЦ P^P`ўOJ QJ ^J o( Ї№ h аўЦ а^а`ўOJ QJ ^J o( З№ h ўЦ ^ `ўOJ QJ ^J o( o h pўЦ p^p`ўOJ QJ ^J o( Ї№ h @ўЦ @^@`ўOJ QJ ^J o( З№ h ўЦ ^`ўOJ QJ ^J o( o h рўЦ р^р`ўOJ QJ ^J o( Ї№ h АўЦ А^А`ўOJ QJ ^J o( З№ h ўЦ ^`ўOJ QJ ^J o( o h PўЦ P^P`ўOJ QJ ^J o( Ї№ 5mf 9р Qb, џџџџџџџџџџџџџџ џџ х 2